Customer Experience Archives

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Category Archives: Customer Experience

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Published On - May 13, 2017

Kattia Bolanos Customer Experience

EARNING CUSTOMER LOYALTY

Customer Loyalty Customer loyalty is not something bought, it is something earned. In today’s technological society, it is easier than ever before for consumers to business hop. If you are selling a product, you can rest assured that there are other businesses selling the same thing. If you offer ...

Published On - May 11, 2017

Kattia Bolanos Customer ExperienceTags: Customer Experience

WHAT IRRITATES CUSTOMERS MOST? THE TOP THREE ISSUES REVEALED!

Poor customer service after the sale has been completed can have a negative impact on a business. It can lead to unhappiness and a diminished likelihood of repeat business and referrals. Clearly, these are negative consequences that business owners and managers alike may want to avoid. In most cases...

Published On - April 24, 2017

Kattia Bolanos Customer ExperienceTags: Call Center, customer care, Customer Service

HOW DO YOU WANT CUSTOMERS TO EXPERIENCE YOUR SERVICE?

Your Current Customer Experience Your customer support team may be available to answer phone calls from customers and to address their concerns. They may facilitate returns and exchanges, and they may offer helpful advice regarding how products work. However, factors related to the amount of time th...

EARNING CUSTOMER LOYALTY

WHAT IRRITATES CUSTOMERS MOST? THE TOP THREE ISSUES REVEALED!

HOW DO YOU WANT CUSTOMERS TO EXPERIENCE YOUR SERVICE?

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