As an innovative, fast growing company with the vision to be a leading integrated global BPO provider, ARC Pointe has great career opportunities in store for you.
As a trainer you hold the keys to ARC Pointe’s success. You’ll work closely with our clients and quality teams to develop and deliver customized training programs that include new hire, new product and recursive training for our support professionals. You’ll create a fun, highly interactive training environment where our support professionals learn to handle real-life customer scenarios, as well as the tools and skills to outperform and achieve high customer satisfaction rates. If you have the talent to train, then ARC Pointe has great opportunities for you.
The majority of ARC Pointe’s team managers started their careers as top performing support professionals. As a team manager you’ll manage your own group of support professionals making sure we deliver superior support to our customers, while meeting and exceeding your assigned clients’ service metrics.
Non-Support Professional Roles
In addition to our customer care, technical support and sales opportunities, ARC Pointe has many non-support professional positions available across many different functional areas. Professional Support – ARC Pointe offers many rewarding career opportunities for professionals in various corporate functions.
Customer Service Support Professional
As an ARC Pointe customer service support professional you’ll be part of a fun, fast-paced team helping our customers with questions and concerns relating to various products and services in the consumer electronics, telecommunications, computer, and media and entertainment industries.
Support Professionals Roles
As an ARC Pointe support professional you’ll be part of our global team of customer care experts. Always challenging and never boring, you’ll connect with customers of some of the world’s top companies, helping field their questions and resolving their issues for the newest cutting edge products and services on the market today.