ARC Pointe is the only global business process outsourcing company to devote a specific focus to the media services industry. Our attention is toward meeting the highly competitive and cost-conscious business needs as we serve our clients in this growing market segment.

Companies in the Media & Entertainment space seek outsourcing solutions that maximize customer satisfaction and loyalty.  A must however is the need to drive low cost-per-subscriber rates and offer multichannel contact services.

Our global presence and flexibility enables us to react quickly to changes in your business and ensure your customers receive first-class service with every contact channel.

ARC Pointe Call Center offers a broad range of customer care service including help desk/ technical support, chat/forum moderation, ticket sales, etc.

  • Internet Dating
  • Social Networking
  • Publishing Companies