“The goal as a company is to have customer service that is not just the best but legendary.”
– Sam Walton, Founder of Walmart
ARC Pointe offers virtual call center solutions in the nearshore region.

Our outsourced customer support call center services run the range from complete customer care to outbound call centers focused on sales and surveys.

We are also one of the few call centers in the Internet dating customer support market.

  • US based management team with an average of twenty years of experience
  • Strategically located bilingual call centers throughout the world
  • Specialized call center capabilities including 24×7 services and multilingual call centers available
  • Flexible capacity
  • Mitigate risk associated with testing the viability of offshore services
  • US based, central, point of contact for seamless program management involving multiple centers
Nearshore and Offshore Call Center Services.

ARC Pointe is a call center service provider offering nearshore and offshore call center services.

We offer call center services in the financial services, insurance, communications, healthcare, publishing and Internet dating industries.

Outsource call center services can be a very effective way of lowering costs and attrition, while providing quality service to your customers.

Each time that a customer contacts you, your call center service provider has an opportunity to build upon your relationship with that customer.

ARC Pointe’s call centers services focus on developing a successful customer care strategy that adds value each time we interact with your customer.