ARC Pointe understands that cost is a critical factor in the decision to outsource, but as a value-added outsourcer, we place equal emphasis on value and cost.
ARC Pointe’s nearshore call center solutions offer companies a wide array of features and benefits, wiith locations in the Dominican Republic, Panama and Nicaragua.
Common customer care program types include product technical support, warranty and service calls, rebate calls, product repair or returns management, and corporate help desk calls.
Consumers today expect “at the touch of a button” service, and ARC Pointe can connect with your patients who are in need of call center services for phone, chat, email and/or a combination of the three, including: