Virtual Medical Assistant (VMA)

Virtual Medical Assistant (VMA)

While they can’t draw blood or provide direct care to patients, they can help your practice in a variety of ways, including organizing patient schedules and managing billing processes.

What Is A Virtual Medical Assistant?

A virtual medical assistant is a healthcare professional who provides administrative support and clinical assistance remotely, often through digital communication tools.  Also known as VMA, they offer a cost-effective way for medical professionals to outsource routine administrative and clerical support.

With the assistance of our VMAs, you can lighten the workload for professionals in your office without sacrificing efficiency, accuracy, and HIPAA compliance. More and more medical professionals are turning to VMAs for administrative support. Learn what our  vma services do and how they can help your office run efficiently! See our areas of experience below.

What is a virtual medical assistant
Virtual Medical Assistant

What Does A Virtual Medical Assistant Do?

They can serve as an extension of your practice. We pride ourselves on contributing to the success of our clients by providing the following services:

  • Case management
  • New patient intake
  • Appointments
  • Procedure scheduling
  • Chart updates
  • Document processing
  • Imaging follow-up
  • Contact management
  • Insurance follow-up
  • Billing
  • HIPAA compliant
  • Bilingual reps

Benefits of Streamlining Your Practice

  • Increase Appointment Show Rates
  • Improve Prep Completion
  • Enhance Patient Satisfaction
  • Optimize Provider Utilization
  • Improve Bottom-Line
VMA to improve the bottom line
Benefits of Virtual Medical Assistants

How does a VMA benefit healthcare practices?

  • Reducing Costs
  • Boosting Productivity
  • Improving Patient Care
  • Offering Flexibility

VMA Statistics

The demand for VMAs is on the rise, as more healthcare providers realize the benefits they offer. According to recent statistics, the global market for virtual medical assistants is expected to reach over $1 billion by 2025. This growth is driven by factors such as the need for streamlined administrative processes, and the growing importance of patient-centered care.

Furthermore, studies have shown that practices utilizing virtual medical assistants experience significant improvements in productivity and patient outcomes. A survey conducted among healthcare providers revealed that 80% of respondents reported increased efficiency and reduced workload after implementing virtual medical assistants. Additionally, 90% of patients expressed satisfaction with their virtual interactions, citing convenience and accessibility as key factors.”
VMA statistics
VMAs

Why Hire ARC Pointe VMAs?

ARC Pointe Group will streamline your office by handling your administrative duties. Our VMAs are thoroughly trained and have the expertise to handle everything from billing and case management to chart updates on your behalf. We improve the efficiency as well as the bottom-line of your practice.

Experience In:

  • Internal medicine
  • Specialist medicine
  • Laboratory medicine
  • Neurosurgery and spine surgery centers
  • Pain management practices
  • Neurology specialists
  • Family medicine
  • Specialist pharmacies
Virtual Medical Assistant Specialist
Virtual Medical Assistant

Complete Support Solutions for Your Healthcare Practice

Our VMA service delivers everything you’ll need, right out of the box. We do the hard work for our clients. We hired people who have worked in the call center medical assistant field and know how to work in a virtual environment.

The pandemic taught us that business must adapt quickly to change; either adapt or fail.

Our mission at ARC Pointe is to offer healthcare providers a better way to unlock the potential of virtual medical assistants to improve the patient experience. We empower healthcare providers with a better way to care for your patient’s needs.

Get the Virtual Assistant that your company needs without compromising on quality. Look no further than ARC Pointe Call Center VA services and discover the benefits of hiring a Virtual Assistant in your Medical Practice.