Executive Management

Executive Management- Achieving ARC Pointe’s vision of being the leading integrated, global BPO provider, and being able to continually enrich our clients’ value propositions, begins with the focused leadership of our experienced executive team.

Through combined expertise and dedication to our vision, ARC Pointe’s leaders look to change the face of business process and contact center outsourcing.

Al Cuccinelli


Al Cuccinelli is President and Chief Executive Officer of ARC Pointe and its subsidiary APPSSA, a technology services company. He has devoted his career to the call center

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Angel P. Gillette


Angel has been with ARC Pointe since its inception and is now the COO/CTO. Prior to joining us, Angel held senior leadership roles with several outsourcing companies where he

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Miguel Guzman


Miguel is the Chief Financial Officer at ARC Pointe. With more than 18 years in the accounting and financial planning arenas, he has principal responsibility for Finance,

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