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The call center outsourcing sector is experiencing a tremendous growth in Nicaragua. In 2003, the sector was just starting off but today it has employed more than 5000 people, according to ProNicaragua.
Additionally, Nicaragua is internationally recognized for its high security. In recent years, it has become one of the safest countries in the Western Hemisphere.
Our Call Center workforce in Nicaragua is young and dynamic, as 76 percent of the population is under the age of 39 and the labor force, comprised of 3.2 million people, is known to be flexible and highly productive, with good working habits and fast learning skills. These qualities have allowed Nicaragua to position itself as one of the most competitive and productive in the region in terms of human capital.