Business Process Outsourcing (BPO)

Business Process Outsourcing (BPO) involves contracting the operations and responsibilities for a particular business process to a third-party service provider.

BPO services are generally divided into two main types of services: back office and front office.

Back-office Services

Back-office services include internal business processes, such as accounting or medical records processing.

Front-office Services

Front-office services would be more customer-facing task, such as patient scheduling, technical support, customer care.

BPOs can combine these services so that they work together as well.

As a Business Process Outsourcing partner, ARC Pointe provides customer experiences and back
office operations for our clients. However, we provide so much more than just Business Process Outsourcing.

We are your partners in scale.

We take the heavy burden of these tasks to allow you to focus on your core competencies and true innovation.

Note: Please do not use the meeting scheduler for employment inquiries.