Outbound programs thrive with our powerful call management systems
Outbound programs can drive a tremendous amount of revenue and customer awareness – but only if they are effectively targeted at the most responsive audiences.
ARC Pointe Call Centers offers robust call management system capabilities and powerful analytic tools that quickly reveal the most responsive audiences for outbound programs, as well as the right time and manner to reach those audiences.
The Design Phase
Our call management systems help us develop unique, high-value call lists that combine client-sourced data (from sales, marketing and service channels) with third-party data (from list brokers and others).
The Execution Phase
The call management systems provide real-time program performance data via easy-to-use web portals.
The Refinement Phase
Our systems support the most powerful suite of analytic tools in the contact center industry.
By improving and accelerating every phase of your outbound program, we can quickly guide you to the most responsive and valuable audiences for your outbound program.
Focus on growth – while we focus on execution
Growing a business today can be very difficult. Often, growth depends on delivering more value, in more combinations, more quickly, to more types of customers, than ever before.
By partnering with ARC Pointe, you can focus on these issues, while we focus on improving your contact center efficiency and reducing your contact center costs.
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