Kattia Bolanos, Author at ARC Pointe Group

Published On - March 1, 2023

Kattia Bolanos Virtual Call Center Solutions

Call Center or Virtual Environment – Which is Best for Your Business Needs?

Call Center or Virtual Environment? Call Center or Virtual Environment? Most businesses today understand the need and the value of working with a call center services partner. In most cases, physical contact centers and virtual environments perform the same functions on behalf of your business. Ther...

Published On - February 26, 2023

Virtual Legal Assistant Services for Your Law Firm

If you’re looking for a way to streamline the operations of your law firm, then a Virtual Legal Assistant may be exactly what you need. They offer convenience, flexibility, and cost-saving benefits that can help take some of the pressure off your office and make it easier to handle cases with ...

Published On - February 11, 2023

Kattia Bolanos Virtual Medical AssistantTags: Virtual Medical Assistant, Virtual Medical Assistant Services

Essential Qualities of a Great Virtual Medical Assistant

A virtual medical assistant is vital to any healthcare team, assisting physicians and other medical office staff. It’s important to choose the right person for the job, as communication skills and tech-savvy are essential for success in this role. Learn more about what qualities you should be look...

Published On - February 11, 2023

Kattia Bolanos Uncategorized

5 Must-Have Qualities for Successful Virtual Customer Service Assistants

With a virtual customer service assistant, you can give your customers support and care from anywhere! But what qualities should you look for in a virtual customer service specialist? Here are five attributes to consider when hiring for a virtual customer service role. Strong Written Communication S...

Published On - September 22, 2022

Kattia Bolanos Virtual Legal AssistantTags: virtual legal assistant, Virtual Office Assistant

Why Do I Need A Virtual Legal Assistant?

What is a Virtual legal assistant? A virtual legal assistant (VLA) is an online service that helps legal professionals manage their day-to-day operations. VLAs provide administrative support for law firms, accounting firms, and other professional services companies. Why Do I Need A Virtual Legal Ass...

Published On - August 24, 2022

Kattia Bolanos Call Center OustsourcingTags: call center outsourcing, Dominican Republic Call Center

Outsourcing Call Center Services in the Dominican Republic

The Dominican Republic has been ranked among the top 10 countries for outsourcing by the World Bank. It offers a competitive cost structure that allows companies to save money on labor costs while still providing quality customer service. Are you looking to outsource your call center services? You s...

Published On - August 10, 2022

Kattia Bolanos Medical Virtual Assistant, Virtual Medical Assistant

How a Virtual Medical Assistant Can Support Your Practice

Virtual medical assistants can help you run your practice more efficiently by freeing up your time so you can focus on other important areas of the practice. These professionals work remotely, so they can provide services anywhere there’s an internet connection. They perform tasks such as: New P...

Published On - August 6, 2022

Kattia Bolanos Medical Virtual AssistantTags: Medical Virtual Assistant, Virtual Healthcare, Virtual Medical Assistant

Medical Virtual Assistant Services for Doctors & Other Healthcare Professionals

Medical Virtual Assistant Services (MVAS) are becoming increasingly popular in the healthcare industry. If you’re looking to improve the efficiency and accuracy of your medical practice, it might be time to hire a virtual medical assistant. Virtual medical assistants provide many different benefit...

Published On - August 5, 2022

Kattia Bolanos Healthcare, Virtual Medical AssistantTags: Healthcare, Virtual Medical Assistant

Call Centers for the Healthcare Industry

Call Centers for the Healthcare Industry The healthcare industry has been undergoing major changes in recent years. As technology advances, new methods of communication are being developed to help improve patient care. One such method is the use of a call center. Health care call centers are an esse...

Published On - August 5, 2022

Kattia Bolanos Call Center Oustsourcing, Outsourcing call centerTags: BPO, call center outsourcing, Outsourcing call center

Reasons Why Business Process Outsourcing Makes Sense for Your Company

Why Business Process Outsourcing Makes Sense for Your Company Business process outsourcing (BPO) refers to the practice of contracting out business processes to third parties. This includes everything from customer service to accounting to marketing. BPO is an important part of modern business. Comp...

Call Center or Virtual Environment – Which is Best for Your Business Needs?

Virtual Legal Assistant Services for Your Law Firm

Essential Qualities of a Great Virtual Medical Assistant

5 Must-Have Qualities for Successful Virtual Customer Service Assistants

Why Do I Need A Virtual Legal Assistant?

Outsourcing Call Center Services in the Dominican Republic

How a Virtual Medical Assistant Can Support Your Practice

Medical Virtual Assistant Services for Doctors & Other Healthcare Professionals

Call Centers for the Healthcare Industry

Reasons Why Business Process Outsourcing Makes Sense for Your Company

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