Customer Service Archives

Published On - May 11, 2017

Kattia Bolanos customer careTags: Call Center, customer care, Customer Service

COMPLAINTS – A TRUE GIFT FOR YOUR BUSINESS

COMPLAINTS A TRUE GIFT FOR YOUR BUSINESS Negative feedback is an aggravation for every business owner. Instead of treating a customer complaint as a negative, treat it as an opportunity to improve your business. Whether customers are complaining about your products, your services or your employees...

Published On - April 24, 2017

Kattia Bolanos Customer ExperienceTags: Call Center, customer care, Customer Service

HOW DO YOU WANT CUSTOMERS TO EXPERIENCE YOUR SERVICE?

Your Current Customer Experience Your customer support team may be available to answer phone calls from customers and to address their concerns. They may facilitate returns and exchanges, and they may offer helpful advice regarding how products work. However, factors related to the amount of time th...

Published On - April 24, 2017

Kattia Bolanos Customer ServiceTags: Call Center, customer care, Customer Service

7 WORST CUSTOMER SERVICE MISTAKES

Customer service is at the heart of every good business. No matter how good your product or service is, without customer loyalty, your business will never thrive. Unfortunately, many business owners have yet to realize this. Here are the worst mistakes that your company can make, and how to avoid th...

Published On - February 3, 2017

Kattia Bolanos Customer ServiceTags: Customer Service

GIVE YOUR CUSTOMERS WHAT THEY NEED

Virtual Customer Service Solutions Business owners understand the importance of giving customers what they want and need. After all, all businesses provide products, services or both to their valued consumers, and if you do not give them what they need in this manner, you simply will not generate in...

Published On - February 3, 2017

Kattia Bolanos Customer ServiceTags: Customer Service

HOW TO BUILD AUTHORITY AND TRUST WITH YOUR CUSTOMERS

Build Authority & Trust with Your Customers Built authority & trust with your customer in order to be successful in your business, two important things must happen. First, your customers must see you as an authority in your field. Second, they must trust you to follow through on what you say...

Published On - February 3, 2017

Kattia Bolanos Customer ServiceTags: Customer Service

CUSTOMER FEEDBACK IS ESSENTIAL.

Customer service is certainly about making sure your customer’s needs and concerns are properly addressed. When customers are heard and their needs are responded to in a satisfactory and expedited manner, you can certainly improve the overall customer experience and boost satisfaction ratings....

COMPLAINTS – A TRUE GIFT FOR YOUR BUSINESS

HOW DO YOU WANT CUSTOMERS TO EXPERIENCE YOUR SERVICE?

7 WORST CUSTOMER SERVICE MISTAKES

GIVE YOUR CUSTOMERS WHAT THEY NEED

HOW TO BUILD AUTHORITY AND TRUST WITH YOUR CUSTOMERS

CUSTOMER FEEDBACK IS ESSENTIAL.

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