ARC Pointe Group, LLC prioritizes the privacy and security of its customers. They are dedicated to developing technology that ensures a powerful and safe online experience. This privacy statement applies to the ARC Pointe websites and outlines the collection and usage of data. By using the ARC Pointe websites, users are consenting to the data practices described in this statement.
Definitions
“Personal Information” and “Personal Data” (both hereinafter referred to as “Personal Data”) are data about an identified or identifiable individual that can be used to identify that individual either on its own or in combination with other readily available data.
“Sensitive Data” is personal information specifying medical or health conditions, racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, or information specifying the sex life of an individual.
Collection of Your Personal Data
ARC Pointe collects personal data and sensitive information via the submission of forms on our website. This information may include data like your address, email and phone contacts.
Additionally, we automatically collect information about your computer hardware and software, including your IP address, browser type, domain names, access times, and referring website addresses. This information is used to operate our services, maintain service quality, and provide general statistics about website usage.
We encourage you to review the privacy statements of any websites you visit through links on our websites to understand how they collect, use, and share your information. Please note that ARC Pointe is not responsible for the privacy statements or content of external websites.
Use of your Personal Data
At ARC Pointe Group, LLC, we collect and utilize your Personal Data to ensure the proper functioning of our website and to provide you with the requested services. Our team also keeps you informed about other services offered by ARC Pointe and its affiliates, using your Personal Data. We may also conduct surveys to seek your opinion about the current services and potential new services that may be offered and communicate with you accordingly.
At ARC Pointe, we do not share, sell, rent, or lease our customer lists with third parties. However, we may occasionally reach out to you on behalf of our external business partners to offer something that might interest you. Please be aware that in such cases, we do not disclose your personal information, such as your email address, name, address, or phone number, to any third party.
At ARC Pointe, we respect your privacy and do not share sensitive personal information, including your race, religion, or political views, unless we have your explicit permission to do so.
At ARC Pointe, we monitor the websites and pages our customers visit on our platform to identify the most popular services. This information helps us provide personalized content and advertising to customers who have shown an interest in specific subject areas.
ARC Pointe websites may share your personal information without prior notice only if it is required by law or if they believe in good faith that such action is necessary to (a) comply with legal procedures served on ARC Pointe or its website, or (b) protect and defend the rights or property of ARC Pointe. Additionally, they may share information (c) in emergency situations to ensure the safety of ARC Pointe users or the public.
Use of Cookies
ARC Pointe websites utilizes “cookies” to enhance your online experience. A cookie is a text file that a web page server stores on your hard disk. Cookies cannot run programs or transmit viruses to your computer.
When you visit the Site, cookies are assigned to you and can only be read by the web server in the domain that issued them. We automatically collect these cookies and other non-personally identifying information. Please note, we do not respond to Do Not Track (DNT) signals.
Cookies are mainly used to save time and provide convenience to users. By storing information about your visits to specific web pages, cookies help web servers recognize when you return to a particular site. For instance, if you customize your experience on ARC Pointe’s site, or register for their services, cookies allow the site to remember your preferences and personal information for future visits. This makes it easier for you to access your billing and shipping addresses and use customized features on ARC Pointe’s sites. So, when you revisit the site, your previously saved information is retrieved, ensuring a smooth and personalized experience.
As a user, you can choose to either accept or decline cookies. It’s worth noting that while most web browsers automatically accept cookies, you have the option to modify your browser settings and decline them if you prefer. However, it’s important to keep in mind that if you do choose to decline cookies, you may not be able to fully enjoy all the interactive features that ARC Pointe services or websites have to offer.
Security of your Personal & Sensitive Data
At ARC Pointe, we prioritize the security of your data and safeguard it from any unauthorized access, use, or disclosure. We ensure that any Personal Data you share with us is stored on computer servers in a controlled and secure environment. Additionally, any transmission of sensitive information like credit card details is encrypted to provide further protection.
Choices for Email and Marketing Communications
You have the option to stop receiving emails from our Program. However, this may impact the benefits and participation in events hosted on our sites. To unsubscribe, you can click on the link provided in the email or let us know your preferences directly. If you choose to email us, please refrain from sending any credit or debit card information for security reasons.
Retention, Disposal, and Correction of Information
Our company holds onto your information for as long as it is necessary to carry out our business operations and provide our services, as well as to comply with legal, regulatory, and other obligations. Once your data is no longer needed, we make sure to dispose of it securely. If you would like us to make any corrections or delete your Personal Data, please get in touch with us in writing using the provided contact information.
Changes to this Statement
ARC Pointe will occasionally update this Statement of Privacy to reflect company and customer feedback. ARC Pointe encourages you to periodically review this Statement to be informed of how ARC Pointe is protecting your information.
Contact Information
We at ARC Pointe value your feedback on our Privacy Statement. If you have any concerns about our adherence to this statement, any questions regarding it, or would like to make changes or delete your Personal Data, please contact us at: https://www.apcallcenters.com/contact-us