Outsourcing Call Center Services in the Dominican Republic

The Dominican Republic has been ranked among the top 10 countries for outsourcing by the World Bank. It offers a competitive cost structure that allows companies to save money on labor costs while still providing quality customer service.

Are you looking to outsource your call center services? You should consider outsourcing them to the Dominican Republic.

Here’s why

One reason why outsourcing call centers to the Dominican Republic is so effective is that many Dominicans speak English, so there are no language barriers. In addition, the country is also known for its high literacy rate. This means that employees will be able to understand what customers are saying and provide better customer service.


The Dominican Republic has a strong economy

The Dominican Republic has a very stable economy. It is one of the top countries in Latin America when it comes to GDP per capita. It ranks as the second largest economy in Central America after Mexico. The country has an unemployment rate of only 5%, making it a good place to find jobs.


The cost of living in The Dominican Republic is low

The cost of living in the Dominican Republic is lower than in other countries and this translates into a savings to you.

Additionally, according to the U.S. State Department, nearly half of the population speaks English fluently.
Outsourcing call center services include cost savings, increased productivity, and better customer service.
Here’s what our call center outsourcing services can do for you:

1. Reduce costs by up to 70%
2. Increase productivity by up to 30%
3. Improve customer satisfaction
4. Get started today!

Contact us at (702) 772-4000 or visit our website at https://www.apcallcenters.com