Las Vegas, Nevada
Al Cuccinelli is President and Chief Executive Officer of ARC Pointe Call Center and its subsidiary APPSSA, a technology services company.
Al Cuccinelli has devoted his career to the call center industry, having spent the last twenty-five plus years in a variety of leadership roles at several call center technology and outsourcing companies.
He has been the driving force behind the company’s consistent growth and success. Under his leadership, the company’s revenues have doubled. He is involved in all aspects of the business and is primarily responsible for developing strategic growth initiatives and directing the overall operations of the business.
Cuccinelli has been instrumental in developing and deploying ARC Pointe’s brand identity and building industry visibility to secure new business opportunities.
Prior to joining ARC Pointe, he held senior leadership roles with several outsourcing companies. He has been a frequent speaker at industry conferences and forums.
Al holds a Bachelor’s degree from St. John’s University and has done graduate studies there as well.