apcallcenters blog I Call Center Blog

Published On - July 19, 2020

Kattia Bolanos Virtual Medical AssistantTags: Virtual Medical Assistant

Virtual Medical Assistants For Doctors In California

COVID-19 With COVID-19 being at the center of discussion and remote worker technologies also being at the forefront, virtual medical assistants in the California healthcare industry are becoming more and more prevalent. The healthcare crisis has had many doctors and their clinics making cha...

Published On - June 17, 2020

Kattia Bolanos Virtual Office AssistantTags: Virtual Office Assistant

Key Reasons to Utilize an Outsourced Virtual Assistant

There are many reasons to outsource tasks to a virtual assistant, including significant savings on office overhead and employee benefits. Fewer employees working in the office also means you have more space for operations that must occur on site. Virtual assistants can improve efficiency whether you...

Published On - May 1, 2020

Kattia Bolanos Call Center OustsourcingTags: Call Center, call center outsourcing

CALL CENTER OUTSOURCING IN DOMINICAN REPUBLIC

Do you need to improve your Customer Support? If so, Call Center in Dominican Republic might be the perfect solution. For a business that conducts selling or customer service by phone, call center outsourcing can be very beneficial. Customer support is an essential part of any business, but it can a...

Published On - March 20, 2020

Kattia Bolanos Virtual Call Center Solutions, Virtual Medical Assistant, Virtual Office AssistantTags: Virtual Medical Assistant, Virtual Medical Assistant Services, Virtual Office Assistant

Virtual Medical Practice

Virtual Medical Practice Virtual Medical Practice – Technology is changing the way medical providers operate. Your goal is to serve your patients to the best of your ability while earning a profit and providing for your nursing and administrative staff. Those goals may seem to conflict at ti...

Published On - February 5, 2019

Kattia Bolanos Customer Service

Improve Customer Service by Getting Back to Basics

Improve Customer Service Your team’s ability to serve your customers’ needs in a friendly, helpful way is imperative to your overall success and to the profitability of your company. Over the course of the day to day operations of your business, you may be focused on improving your produ...

Published On - August 28, 2018

Kattia Bolanos Customer ServiceTags: Customer Service

Customer Service: Little Things. Big Difference

EXCELLENT CUSTOMER SERVICE The experience that a customer receives from a company will extend well beyond the purchase. It will relate to the ongoing experience the customer has with the products or services purchased. More than that, there will be times when a customer needs to contact a call cente...

Published On - July 2, 2018

Kattia Bolanos Call Center Oustsourcing

Call Center Outsourcing in Panama

Call Center Outsourcing in Panama Panama is an ideal place for businesses seeking to outsource their call center operations. Its strategic location in the heart of the Americas, attractive bilingual population, and strong English skills has made it a prime destination for call centers. Learn ...

Published On - April 10, 2018

Kattia Bolanos Customer Service

Customer Isn’t Always Right for Your Company

Customer Isn’t Always Right for Your Company If you run a business in the service industry, there is no getting around dealing with customers. While outsourced call center solutions can take some of the pressure off of your staff, there are still times when that customer service is not going t...

Published On - April 5, 2018

Kattia Bolanos customer careTags: customer care, Customer Service, customer support

GETTING THE MOST FROM THE VOICE OF THE CUSTOMER

Customer Care Support There are few things that can impact the success of your business more significantly than customer care. When customers are satisfied or even happy with their experience with your company, they may return as a repeat customer and may tell friends about their experience. On the ...

Published On - April 5, 2018

Kattia Bolanos Call CenterTags: Call Center

Monitoring Your Call Center Agents

Monitoring Your Call Center Agents If you are not monitoring the communications between your customers and your call center agents, you are not taking advantage of an excellent opportunity to learn what’s going on. Customer service satisfaction can be measured in a number of ways, but none are as ...

Virtual Medical Assistants For Doctors In California

Key Reasons to Utilize an Outsourced Virtual Assistant

CALL CENTER OUTSOURCING IN DOMINICAN REPUBLIC

Virtual Medical Practice

Improve Customer Service by Getting Back to Basics

Customer Service: Little Things. Big Difference

Call Center Outsourcing in Panama

Customer Isn’t Always Right for Your Company

GETTING THE MOST FROM THE VOICE OF THE CUSTOMER

Monitoring Your Call Center Agents

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